Most of our brand partners will send you a confirmation email once your order's been approved. You can learn more about how orders are approved here.

Your confirmation email will include an Order ID which you can use to track your order at track.sopost.com.

Please bear in mind that it can take a few days to be shipped and up to 3 weeks to be delivered. If you still haven't received your order, remember to check with your local sorting office for any undelivered items.