Can I track my order?

How to track your order once it's been approved.

David avatar
Written by David
Updated over a week ago

Most of our brand partners will send you a confirmation email once your order's been approved. To ensure everyone who engages with our sampling campaigns has a fair chance, we limit orders to one per person and not all orders are approved. You can learn more about how orders are approved here.

Once your order has been approved, you can track your order by following these steps:

  1. Enter your Order ID from the confirmation email you received to say that your order was approved.

Your Order ID will look something like EU1057PSTNVDA or US1157AZNFDVE.

Please bear in mind that orders can take a few days to be shipped and do sometimes take a few weeks to get through the postal network.

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