SoPost Feedback Options | SoPost Help Center

Please choose one of the two options.

Questions within each survey cannot be edited or removed however, we can add 2-4 custom questions into the feedback journey.

Option 1 - Review

Please note that Reviews can be syndicated with PowerReviews, BazaarVoice and Yotpo.

Standard Question	Response Options
Nickname	Short text input.
Overall, what rating would you give your {{Product Name}}?	Five-star rating
Review Title	Short text input.
Review	Long text input.
Have you recommended {{Product Name}} to a friend since receiving it?	● Yes ● No, but I will in the future ● No, I wouldn't recommend {{Product Name}}
How likely is it that you would buy {{Product Name}} in the next 6 months?	● Already purchased ● Extremely likely ● Very likely ● Somewhat likely ● Not very likely ● Not at all likely

Consumer Demographics	Options	Notes
What gender do you identify as? (optional)	● Female ● Male ● Other gender identity	Not included when sampling via Glamour Beauty Club. This information is already part of every consumer’s profile.
How old are you? (optional)	● Under 18 ● 18-24 ● 25-34 ● 35-44 ● 45-54 ● 55-64 ● 65+	Not included when sampling via Glamour Beauty Club. This information is already part of every consumer’s profile.

Brand Feedback	Response Options
Before ordering your sample, had you heard of [BRAND]?	Yes No
Before receiving your sample, had you tried [BRAND]?	Yes No
Have you recommended [BRAND] to a friend since receiving your sample?	Yes No, but I will in the future No, I wouldn’t recommend

Product Feedback	Options	Notes
Before ordering your sample, had you heard of {{Product Name}}?	Yes No	Not included when sampling via Glamour Beauty Club. This information is already part of every consumer’s profile.
Before receiving your sample, had you tried {{Product Name}}?	Yes No	Not included when sampling via Glamour Beauty Club. This information is already part of every consumer’s profile.
Overall, what rating would you give your {{Product Name}}?	1-5 star rating
Have you recommended {{Product Name}} to a friend since receiving it?	Yes No, but I will in the future No, I wouldn’t recommend
How likely is it that you would buy {{Product Name}} in the next 6 months?	Already purchased Extremely likely Very likely Somewhat likely Not very likely Not at all likely

Consumer Demographics	Options	Notes
What gender do you identify as? (optional)	● Female ● Male ● Other gender identity	Not included when sampling via Glamour Beauty Club. This information is already part of every consumer’s profile.
How old are you? (optional)	● Under 18 ● 18-24 ● 25-34 ● 35-44 ● 45-54 ● 55-64 ● 65+	Not included when sampling via Glamour Beauty Club. This information is already part of every consumer’s profile.