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BazaarVoice integration

Dan avatar
Written by Dan
Updated over a week ago

SoPost's integration with BazaarVoice allows brands to collect product reviews from consumers who claimed and received a sample, and then automatically send those reviews to the brands Bazaarvoice workbench for syndication.

Setting up the BazaarVoice integration

Within the asset form that you submit to your SoPost Customer Success Manager, it will ask for the Product Name, Product URL and Product IDs. These are all details our team would need for setting up the review syndication.

The SoPost Customer Success Manager will then be able to set up the BazaarVoice Integration within our platform.

Additional steps to set up your BazaarVoice account

If you don't have a Bazaarvoice workbench, one would need to contact them. Your SoPost contact can help you with this.

If you do have a Bazaarvoice workbench already, you will need to fill out a Client Consent Form that your SoPost Customer Success Manager will share with you.

Once this has been done, SoPost will be able to request the API keys for the workbench from the Bazaarvoice team.

Testing the BazaarVoice integration

Your SoPost Customer Success Manager will set up a test campaign in your account, and set it to send product reviews to your BazaarVoice account. We'll need to select a product from your BazaarVoice account to send reviews for. Once confirmed, we will submit a few reviews to your BazaarVoice account and ask the BazaarVoice team (or your team) to verify they are visible in your account.

โš ๏ธ Due to processing time on the BazaarVoice side, it may take several hours for reviews to appear on their platform. If the review does not show up immediately, it's recommended to check back after a few hours.

Once this is done, you can begin using our BazaarVoice integration on live campaigns.

What data is submitted to BazaarVoice?

The following data is sent to BazaarVoice:

  • API version

  • Campaign id

  • Context data value incentivised review (true)

  • Agreed to terms and conditions (true)

  • Fingerprint

  • Locale

  • Pass key/ Api key

  • Product id

  • Rating

  • Nickname

  • Title

  • Review text

  • User email

  • Age

  • Gender

  • Product recommendation

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