SoPost's integration with BazaarVoice allows brands to collect product reviews from consumers who claimed and received a sample, and then automatically send those reviews to the brands Bazaarvoice workbench for syndication.
Setting up the BazaarVoice integration
Within the asset form that you submit to your SoPost Customer Success Manager, it will ask for the Product Name, Product URL and Product IDs. These are all details our team would need for setting up the review syndication.
The SoPost Customer Success Manager will then be able to set up the BazaarVoice Integration within our platform.
Additional steps to set up your BazaarVoice account
If you don't have a Bazaarvoice workbench, one would need to contact them. Your SoPost contact can help you with this.
If you do have a Bazaarvoice workbench already, you will need to fill out a Client Consent Form that your SoPost Customer Success Manager will share with you.
Once this has been done, SoPost will be able to request the API keys for the workbench from the Bazaarvoice team.
Testing the BazaarVoice integration
Your SoPost Customer Success Manager will set up a test campaign in your account, and set it to send product reviews to your BazaarVoice account. We'll need to select a product from your BazaarVoice account to send reviews for. Once confirmed, we will submit a few reviews to your BazaarVoice account and ask the BazaarVoice team (or your team) to verify they are visible in your account.
โ ๏ธ Due to processing time on the BazaarVoice side, it may take several hours for reviews to appear on their platform. If the review does not show up immediately, it's recommended to check back after a few hours.
Once this is done, you can begin using our BazaarVoice integration on live campaigns.
What data is submitted to BazaarVoice?
The following data is sent to BazaarVoice:
API version
Campaign id
Context data value incentivised review (true)
Agreed to terms and conditions (true)
Fingerprint
Locale
Pass key/ Api key
Product id
Rating
Nickname
Title
Review text
User email
Age
Gender
Product recommendation
