The Consumer Hub is where consumers can track their order and find answers to common questions without needing to contact your support team. They can:
Track their delivery in real-time using the order ID in their approval email.
Get instant answers to common questions like how their order is approved, or where their sample is.
Great for Customer Support teams
Give your support teams the link to hub.sopost.com to share with consumers asking questions about their orders. Instead of answering the same questions repeatedly, your team can direct customers to the Consumer Hub where they'll find instant answers.