Premium plan
Consumers are far more likely to engage with emails from a familiar, trusted sender. Sending messages from your own email domain builds that extra trust – leading to higher engagement and better results.
Before you start
Before setting this up, you will need:
The chosen email address you wish to send emails from for your campaigns, for example hello@carabeauty.com.
The email address of the domain owner or manager to receive DMARC reports – these are weekly summaries of email authentication results.
To know who can add DNS records to your domain so it can be authenticated and verified.
How to set up your custom domain
1. Go to Campaign Manager > Settings > Email.
2. Choose Custom domain.
3. Enter the email address you want to send emails from in Sender email.
4. Enter the email address where DMARC reports will be sent to.
5. Click Start verification.
6. Send the two TXT and CNAME records, including the Name and Value for each, to the team that manages your domain. They will update the DNS records with these values.
7. Once they have done that click Verify domain.
8. Your emails will automatically start sending from your chosen domain!
Recommendations
Don't use a 'no reply' email address
We'd recommend using a monitored inbox to send your emails from since emails sent from no-reply@example.com can experience worse deliverability, engagement, and can be flagged as spam.
A monitored inbox can help you meet GDPR best practices to ensure you can effectively handle any consumer data requests.